We know how much you’ve invested in your ICT environment and infrastructure and just because the rate of technological change is as fast as ever, that doesn’t mean that your environment should be considered obsolete.
SYPAQ has significant depth and breadth of knowledge and experience in desktop support, ranging from legacy systems to emerging and converging technology. With a proven ability to provide surge capacity at a moment’s notice anywhere in the country, your desktop support needs are covered.
We can provide turn-key solutions from any of our support centres or on-premise, on a time and materials basis.
Companies that use remote support and knowledge management tools have higher average first-contact and first-level resolution rates than those that don’t.