Desktop Support

We provide support you can trust when you need it, whether it be on-site or from one of our support service centres around Australia. With a myriad of ICT applications and hardware making up the modern technology environment, having the right people on hand to provide support is becoming increasingly difficult and expensive.

We know how much you’ve invested in your ICT environment and infrastructure and just because the rate of technological change is as fast as ever, that doesn’t mean that your environment should be considered obsolete.

SYPAQ has significant depth and breadth of knowledge and experience in desktop support, ranging from legacy systems to emerging and converging technology. With a proven ability to provide surge capacity at a moment’s notice anywhere in the country, your desktop support needs are covered.

We can provide turn-key solutions from any of our support centres or on-premise, on a time and materials basis.

Companies that use remote support and knowledge management tools have higher average first-contact and first-level resolution rates than those that don’t.

SYPAQ provide responsive, available, and trustworthy support – on-site and remotely, whenever you need it.

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